Can I bring my own decorations?
Yes, you are welcome to bring your own food and decorations, however you will have to use your two hour time slot to decorate and set up.
If I need to cancel my party will I get a refund of my deposit?
No, I'm sorry but all deposits are non-refundable. You can however get your deposit put on a Fun Lab gift certificate to be used toward store purchases, admission, or a later party.
What if I have more kids than my package allows?
If you have more kids to show up than your package allows you will pay $10 for each additional child. Understand that if you have more kids than your package allows to show up the day of your party we will need time to get the extra items set up in your party room.
How much is the deposit, when do I need to pay, and how can I pay?
A $75 non-refundable deposit is due at the time of booking your party. You can come by the Fun Lab and pay your deposit or we can take your credit/debit card information over the phone. We will no longer accept checks through the mail for deposits. Your party date and time are NOT secure until your deposit is paid.
When do I pay the remainder of my party?
The remainder of your total is due the day of your party. We will not allow you or any of your guests to enter the party room or the playroom until your remaining balance is paid. If you have additional children attending you will also pay the extra $10 per child at this time. This is why it is best to know how many children will be attending beforehand
How early should I arrive for my party?
You should arrive at least 15 minutes early to take care of your remaining balance and also to take care of signing or turning in waivers. Party slots are only 2 hours so if you arrive late you will NOT get additional time in the party room and your guests will NOT be allowed to enter until the balance is paid.
Do you offer parties and discounted rates for large groups?
Yes, if your party exceeds 20 guest contact us for other options, including after hour events. We will be glad to do whatever we can to accommodate for field trips, church groups, etc..
Will my guests be required to sign waivers?
Yes, everyone entering the playroom at the Fun Lab must have a signed waiver. You can print this out from our web page and bring it with you or fill it our when you arrive.
Because fun is GOOD!
Frequently Asked Questions