Can I bring my own decorations?
You may bring your own decorations however you will have to use your two hour party time to decorate and set up.
If I need to cancel my party can I get a refund of my deposit?
All deposits are non-refundable. If you need to cancel you can get your deposit back in the form of a Fun Lab gift certificate that can be used for later parties, admission, or store merchandise.
What if I have more kids than my party allows?
Each child over what is allowed with your package will be an additional $10 that can be paid at the end of your party.
How early should I arrive for my party?
You should arrive at least 15 minutes before your party time to take care of payment and to set up anything you personally want to bring. If you arrive late you WILL NOT get additional time in the party room.
Am I allowed to bring my own food and drinks?
The only way outside food and drinks are allowed in the Fun Lab is if you have reserved a party room. You will need to bring your cake and anything you want or need for the adults if you booked one of our packages.
Do you offer special rates for large groups?
If you have a group of 20 or more we offer special pricing. We accommodate church groups, field trips, etc….
What is the age limit for my children to play at the Fun Lab?
The age limit on our inflatables is up to age 12 years. We have arcades for the older kids to play while they are here.
Can we walk in and play anytime?
Our walk-in play times changes periodically throughout the year. Check out our Facebook page for updates on changes in Walk In hours.
Am I allowed to bring outside food and drinks?
We do not allow outside food or drinks unless you have reserved a party room. We have a large variety of concession that can be purchased while you are visiting.
Can adults play on the inflatables?
For liability purposes we can not allow adults to play on the inflatables with the children.
Can I drop my children off to play while I run errands?
All children must have adult supervision AT ALL TIMES! We will not be held responsible for accidents while you or your children are in our facility.